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Privacy Policy

Privacy Policy

Last updated on Aug 15 2025

This privacy policy sets out how yazhini traders uses and protects any information that you give yazhini traders when you visit their website and/or agree to purchase from them.

yazhini traders is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

yazhini traders may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests, if required

  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at shreemax2020@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to 140B2, SACHIYAPURAM, KAMARAJ ROAD, GANDHI NAGAR, SIVAKASI, Virudhunagar, Tamil Nadu, 626123 Sivakasi R S SO 626123 . or contact us at or shreemax2020@gmail.com as soon as possible. We will promptly correct any information found to be incorrect. 
RETURNS 

You must record video when unpack the product. If the product is damaged immediately share the video to appropriate mail support@yazhini.com or WhatsApp +91 9080777972. In case, if product is already unpacked after that you record the video is not applicable in our privacy policy. 
 
You can return the product if: 
– You received a faulty/defective product. THIS INCLUDES A WRONG PIECE TO THE ONE YOU HAVE PLACED AN order for or a product garment which is of the wrong color or size 
– You received a physically damaged product. 
 
Obligation of the Customer: 
The customer shall before take the delivery of the product from authorized partner / agent of Yazhini, should verify the size, content, color and any other specification of the product. The customer shall refuse the delivery of the product which is damaged. After receipt of the delivery, no complaints pertaining to color, size, variation, product dissimilarity or damage shall be entertained. 
 
What if the product you have got is the wrong size or does not fit or does not look similar? 

If the delivered product falls under any of the above-mentioned cases, we request you to write us at  support@yazhini.com or WhatsApp +91 9080777972 within 1 day of delivery of the product. We will arrange for the exchange of the product within 5 working days of receipt of your request through one of our courier partners. 

Free pickup and exchange (up to 1 time only) is done by yazhini. Package and items should be returned in the original state by the customer. 

The items can be exchanged with any other item that is of same or higher price (and no damage to item). Some items such as face masks etc. cannot be exchanged. For such items, we have explicitly mentioned that exchange is not possible, near the product listing itself, on the website. So please check before placing an order for such items. 

What if the product you returned/to-be-exchanged is damaged? 

If your returned item is damaged or not in as-is condition (as it was when it was shipped to you), yazhini have every right to reject any type of customer's request (of exchange, return or refund or anything). And this will overwrite any condition that is provided on our website. 

The responsibility of proving that the item was not damaged, before its packaged and reaches our warehouse, lies upon the customer. If the item is damaged when it reaches our warehouse, it will be considered as damaged, and no further refunds will be allowed. And the customer will have to pay for shipping, to get it back. 

Are we CUSTOMER FRIENDLY with our returns? 

Yes, the above statements might sound too practical. But you and your purchases are SAFE. 

Since the time we started our Fashion store, some of our customers have raised exchange requests, we have accepted and processed ALL of them till now, and it's been easy and smooth. After all, Fashion and accessory shopping online should make you happy. :-)  

Brand yazhini is with YOU, our customer. Your happiness and satisfaction matter to us.